Ciao.
Oggi mi è stato danneggiato il bagaglio (rotto), ho fatto il claim a LGW all'handler per Easyjet e ho ottenuto un form della damagedluggage dove si otteneva il damaged luggage report.
La brochure non era disponibile in aeroporto. Il tipo ha segnato exact replacement ma non mi fido. Inoltre dice di contattarli entro 7 giorni e completare il form online. Però senza catalogo etc... Non vorrei che mi mandino una roba schifosa cinese o addirittura niente
Qualcuno ha esperienza e/o suggerimenti in merito. Consigliate anche di farlo presente alla compagnia? Anche perchè io non ho nessun contratto con damagedluggage ma solo con il vettore.
Il vettore cita:
Please see Article 14 of our Conditions of Carriage for Passengers and Baggage. If your baggage is damaged, lost or delayed during an easyJet flight, you must advise a member of easyJet ground handling staff at the airport of arrival immediately.
In the event of loss or damage to baggage the airline's liability is normally limited to a maximum of 1,000 Special Drawing Rights (approximately £820) per passenger unless that passenger has declared a higher valuation when the checked baggage was handed over to us and, if we required, paid a supplementary sum. In that case our liability shall be limited to such higher declared value (subject to it being limited to the value of the passenger's actual interest in delivery at destination). Please note that we shall not be liable to you for damage to unchecked baggage (hand baggage) unless it resulted from our fault. We will not be liable in any event in respect of loss or damage to baggage which is not permitted to be carried. Passengers are advised to take out their own insurance to cover the value of their baggage and its contents, particularly if they are carrying important or valuable items. Claims are dealt with up to the airline's legal limit of liability and must be supported by appropriate evidence of loss or damage. (see Article 14.3 of our Conditions of Carriage)
Grazie
Oggi mi è stato danneggiato il bagaglio (rotto), ho fatto il claim a LGW all'handler per Easyjet e ho ottenuto un form della damagedluggage dove si otteneva il damaged luggage report.
La brochure non era disponibile in aeroporto. Il tipo ha segnato exact replacement ma non mi fido. Inoltre dice di contattarli entro 7 giorni e completare il form online. Però senza catalogo etc... Non vorrei che mi mandino una roba schifosa cinese o addirittura niente
Qualcuno ha esperienza e/o suggerimenti in merito. Consigliate anche di farlo presente alla compagnia? Anche perchè io non ho nessun contratto con damagedluggage ma solo con il vettore.
Il vettore cita:
Please see Article 14 of our Conditions of Carriage for Passengers and Baggage. If your baggage is damaged, lost or delayed during an easyJet flight, you must advise a member of easyJet ground handling staff at the airport of arrival immediately.
In the event of loss or damage to baggage the airline's liability is normally limited to a maximum of 1,000 Special Drawing Rights (approximately £820) per passenger unless that passenger has declared a higher valuation when the checked baggage was handed over to us and, if we required, paid a supplementary sum. In that case our liability shall be limited to such higher declared value (subject to it being limited to the value of the passenger's actual interest in delivery at destination). Please note that we shall not be liable to you for damage to unchecked baggage (hand baggage) unless it resulted from our fault. We will not be liable in any event in respect of loss or damage to baggage which is not permitted to be carried. Passengers are advised to take out their own insurance to cover the value of their baggage and its contents, particularly if they are carrying important or valuable items. Claims are dealt with up to the airline's legal limit of liability and must be supported by appropriate evidence of loss or damage. (see Article 14.3 of our Conditions of Carriage)
Grazie
